People Suck! How to Deal With Difficult People

Wednesday 1:30 – 2:30 PM

Session Description

Are you or your employees ever sick of putting out fires? Frustrated by difficult people or situations being passed around like a hot potato? Tired of being so reactiveto other’s expectations? Timelines, promises, and high expectations can throw off even the best at their craft. In this highly interactive session, discover how to avoid excuses, blame and denial.

Dan Stalp